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Privacy Policy

Last updated: September 7, 2026

Introduction

Scarla is operated by Fabulous Apps LLC ("we", "our", "us"). This policy describes how we collect, use, and share information when you use the Scarla mobile application and scarla.app website.

Information We Collect

You can listen as a guest without supplying an email address. Guest use still creates technical account, installation and purchase identifiers so we can deliver the service, manage access and measure app use. These identifiers are pseudonymous: they do not directly state your name, but they can link activity across sessions.

Depending on how you use Scarla and whether you save your account, we collect:

  • Your email address, an optional display name, and sign-in credentials (or your Apple / Google sign-in identifier if you use Sign in with Apple or Google Sign-In)
  • Your listening data, so it can follow you across devices: listening progress, saved and finished audiobooks, bookmarks, listening stats, and taste preferences
  • Your subscription or purchase status and transaction information, managed through Apple App Store or Google Play and RevenueCat. We do not receive your full payment card details.
  • Notification preferences and a device push token, only if you enable notifications
  • A referral code and referral activity, if you use the invite feature

We collect app usage and diagnostic events, including onboarding, playback, paywall and account-saving activity, to understand how the app works and improve it. Our own service uses installation identifiers to associate these events. Website measurement uses Google Analytics separately from app measurement; see the controls below.

App Analytics and Advertising Measurement

In app versions with optional measurement enabled, Google Analytics for Firebase measures first opens, onboarding steps, successful account saving, first audio playback and paywall activity. It uses an app instance identifier and standard app and device information. Google advertising storage, advertising user data and advertising personalization are disabled in this integration. Both app analytics and Meta ad measurement start off before you choose.

We use Meta's SDK and server reporting to measure ads for Scarla, including app activation, onboarding, account saving, first playback, trials and purchases. Starting with version 2.0.3, the iOS onboarding prompt explains sharing app activity with Google for app analytics and Meta for ad measurement. Choosing Allow enables both; choosing Ask App Not to Track leaves both off. Android offers a separate Allow or Decline dialog for the same two purposes. You can independently change either choice in Profile > Privacy choices. On iOS, ad measurement also requires Apple's tracking permission.

Earlier versions may enable only ad measurement through Apple's prompt and require a separate Settings choice for Google app analytics. Updating the app preserves existing saved choices; it does not automatically enable analytics for someone whose saved choice is off. For a combined onboarding permission in version 2.0.3 or later, withdrawing iOS tracking permission turns both services off when Scarla next checks permission in the foreground. A choice explicitly saved in Privacy choices remains independently controlled there. Declining optional measurement does not change access to stories or subscriptions.

RevenueCat sends subscription lifecycle information, such as trial starts, paid subscriptions, trial conversions and renewals, to the measurement services. This can include transaction and product identifiers, purchase time, currency, value and customer or app identifiers. It allows us to measure payments that occur while the app is closed. The Firebase app instance identifier is associated with your RevenueCat customer record. When Meta measurement is enabled, RevenueCat also receives Meta's pseudonymous identifier and available device attribution information, such as an advertising identifier, vendor identifier or IP address, for event matching.

The app's Firebase and Meta growth-event mapping does not send book titles, book identifiers, account email addresses or the detailed listening history held by our own service. We do not enable email or phone matching in these integrations. Meta may match the events and identifiers it receives with information it holds to measure advertising performance.

Where available, change your optional choices in Profile > Privacy choices. These choices apply to that installation. Turning a service off stops new app events for it and requests removal of its matching identifiers from RevenueCat. Server updates require connectivity and may not take effect immediately; Scarla retries when it returns to the foreground. Withdrawal does not retract events already sent. On iOS, you can also change tracking permission in Settings > Privacy & Security > Tracking. On Android, you can manage the device advertising identifier in system privacy or ads settings. Device advertising controls and website cookie settings do not replace the app's separate choices. Contact hello@scarla.app with app privacy or deletion requests.

Service Providers We Use

Scarla runs on a small set of infrastructure providers that process data on our behalf:

  • Apple: App Store payments and subscriptions, Sign in with Apple if you choose it, and iOS push notification delivery
  • RevenueCat: subscription management, purchase validation and the subscription measurement described above
  • Google: Google Play payments and subscriptions, Google Sign-In if you choose it, website Google Analytics, and in-app Firebase Analytics where enabled
  • Meta: app advertising measurement and event matching under the permission conditions described above
  • Cloudflare: hosts our servers, database, and audio delivery
  • Resend: sends transactional email such as password-reset codes

How We Use Your Information

We use the information we collect for the following purposes:

  • Account creation and management
  • Service delivery
  • Customer support
  • Marketing communications (opt-in only)
  • Improving the app experience
  • Measuring onboarding, trial conversion, subscription revenue and the effectiveness of advertising for Scarla

Sharing Your Information

We disclose information to the providers listed above to operate Scarla and perform the measurement described in this policy. We may also disclose information in the following circumstances:

  • With your consent
  • To fulfill legal obligations
  • With service providers under the terms governing their services

Cookies and Analytics

The website at scarla.app uses Google Analytics 4 (measurement ID G-Z4BS21E1P5) with Google Consent Mode v2. Analytics storage is denied by default. In the EU, EEA and UK a cookie banner asks for your choice before any analytics cookies are set; elsewhere analytics is enabled on load. When you accept analytics, Google Analytics may set cookies such as _ga, _ga_* and _gid to measure visits. We do not use advertising cookies. You can change or withdraw your consent at any time using the "Cookie settings" control in the footer of any page.

Security of Your Information

We implement industry-standard security measures including encryption to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Retention and Account Deletion

We retain information while needed to provide the service, maintain security, measure its performance or meet applicable recordkeeping requirements. You can request account deletion in the app: open Profile and choose Delete Account. This removes the associated account and app data covered by that process. It does not cancel an App Store or Google Play subscription, and it does not automatically retract every event already delivered to a measurement provider. Some transaction records may be retained for billing, fraud prevention or legal obligations. Reports that no longer identify you may also be retained.

For help with information held in measurement services, or if you have already uninstalled the app, contact hello@scarla.app. We will review your request and the identifiers needed to locate relevant records. Full instructions are on our account deletion page.

Your Privacy Rights

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure of your data
  • Right to restrict processing
  • Right to data portability

To exercise any of these rights, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@scarla.app.

For adults 18+

Scarla is original romance audio fiction with cinematic sound design, made for adult listeners. By using Scarla you confirm you are of legal age in your jurisdiction.

  • hello@scarla.app

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